Preparing for QSPP?
Quality and safety should not become a separate project when assessment time approaches.
Most pharmacies are already doing the work. The evidence just ends up spread across folders, inboxes and spreadsheets. PharmStack keeps it connected as it happens, so there is less to chase later.
When compliance is separate
- Policies across folders and drives
- Credentials sitting in inboxes
- Incidents and follow-ups tracked separately
- Audits and evidence pulled together before assessment
When compliance is built in
- Reviews and audits planned ahead
- Credentials and training kept visible
- Findings become assigned actions
- Evidence builds as work gets done
How it works
Plan it. Do it. Capture it. Stay on top of it.
Four habits, one connected record. The sections below show each one in the product.
- 01
Plan ahead
Schedule audits, policy reviews, training, credential renewals and recurring compliance work.
- 02
Run the pharmacy
Daily work creates records as it happens, from fridge checks to stock and equipment.
- 03
Act on issues
Incidents, exceptions and audit findings turn into owned follow-up actions.
- 04
Stay ready
The Planner shows what needs attention next while your evidence stays current.
In practice
See what connected compliance actually looks like.
Watch each flow connect, or step through the stages yourself.
01 → 02 Policies, people and training
Keep standards current without chasing every inbox
Templates, store branding, team distribution and training sit in the same compliance story.
Policy library
Refine a policy without rewriting it
Ask what is in the policy, or request a change. A draft only opens when you ask.
AI assist
Ask questions or request a draft change
Ask what is already in the policy, or tell me what to change. I only open a draft when you ask for an edit.
02 → 03 Cold chain, incidents and improvement
From fridge check to incident to improvement
An out-of-range reading becomes an exception, a linked incident and a closed follow-up, in one continuous record.
Cold chain
Every reading, signed and in range
Manual checks and logger ranges side by side. One reading is out.
Monthly fridge record
1 exceptionDispensary fridge · range 2°C to 8°C
- 1 Tue5°C· 5–7°C4°C· 2.3–8°C
James
Electronically signed
- 2 Wed5°C· 4–6°C6°C· 4–8°C
William
Electronically signed
- 3 Thu9°C· 4–9.4°C5°C· 4–8°C
Sarah
Electronically signed
04 Planner
Know what needs attention before it becomes urgent
Everything above rolls up into one place, instead of folders, inboxes and spreadsheets.
- Audits due
- Policies approaching review
- Credentials expiring
- Training outstanding
- Incidents needing follow-up
- Actions still open
Incidents and continuous improvement
Exceptions become action, not lost notes
Incidents, near misses and feedback feed the reviews that improve the pharmacy: audits, quality meetings and assigned follow-ups.
- Incidents, near misses and complaints reviewed with clear ownership
- Findings feed audits, quality meetings and improvement actions
- Assigned follow-ups stay visible until they are closed
Coverage
One continuous record across the pharmacy
Breadth matters, but only when the areas connect. These are the building blocks behind the Planner.
Policies & procedures
Register, review cycles and team acknowledgements.
Audits
Scheduled programme with sign-off history.
Credentials & training
Role requirements, induction and refreshers.
Incidents & feedback
Investigation, review and assigned follow-up.
Fridge, stock & equipment
Operational registers that support the compliance story.
Quality meetings
Agenda items and improvement actions in one place.
Ready to streamline compliance?
Keep policies, credentials, audits and follow-ups in one place, beside the work that creates the evidence.
Most pharmacies are live within 1–2 days.
FAQ
- What does PharmStack Compliance help me manage?
Compliance brings your pharmacy’s quality and compliance work into one place, including audits, policies, staff credentials, training, incidents, feedback, fridge logs, stock, equipment and improvement actions.
The Planner shows what needs attention, what is coming up and what still needs to be completed.
- How does PharmStack help us stay compliance ready?
PharmStack helps you plan the work ahead of time and keep it moving as part of normal pharmacy operations.
Audits can be scheduled, policies reviewed, credentials tracked and follow-up actions assigned, while the evidence is captured as the work gets done.
That means less chasing and less rebuilding everything when an assessment approaches.
- Can I see what needs attention across the pharmacy?
Yes. PharmStack brings upcoming and outstanding compliance work into one view, so owners and managers can quickly see what needs attention and what needs to happen next.
This can include expiring credentials, overdue training, audits, policy reviews, incidents and open actions.
- How does it help with audits and assessments?
Instead of pulling evidence together from folders, spreadsheets and inboxes, PharmStack keeps your records organised as part of the work itself.
When it comes time to review your pharmacy, the goal is that the evidence is already there.
- Can we manage policies and staff training in PharmStack?
Yes. You can manage pharmacy policies and procedures, distribute updated versions to your team, track acknowledgements, manage credentials and keep training requirements visible.
- Who is PharmStack Compliance for?
It is designed for pharmacy owners, pharmacists-in-charge and managers who want a simpler way to stay on top of quality, compliance and governance across the pharmacy.
- Does Compliance include PharmStack Core?
Yes. Compliance includes everything in Core, so your compliance work sits alongside the operational tools your team already uses.
Compliance is $199 per store per month.
- How quickly can we get started?
Most pharmacies can be live within 1 to 2 days. We can help you get the pharmacy set up and show you how to start using the Planner, policies, audits, credentials and other compliance workflows.
Next: Home · Operations · Book a demo