Staff ask in plain language, and answers are based on the SOPs, policies, guides, and resources you upload.
You control the documents the assistant uses and cites, so staff get consistent answers from your own procedures—not generic internet results.
Document-first answers. Cautious when something isn't covered. Easy to verify or escalate.
Not a general chatbot—built for your pharmacy's procedures.
Answers are based on your documents. If something isn't covered, the system responds cautiously and prompts staff to verify or escalate.
Each store’s knowledge stays separate. Share playbooks across a group when you need one source of truth.
Dispensing steps, store rules, procedures—these are the questions staff ask every week.
Search your PDFs or ask the assistant—it's the same documents in one place.
Every question helps you improve your knowledge base over time.
This is how staff get answers during a shift
Everything stays on your dashboard. The assistant uses your uploads and cites your documents.
Casuarina Health & Lifestyle Pharmacy, live on PharmStack.
Your store gets the same setup, with your documents, your branding, and your rules.
Pricing
The AI assistant is included in Core ($99 per store/month)
Core includes your homepage, AI answers from your SOPs, document library, tasks, team workflows, announcements, and quick links.
Answers are grounded in what you upload—not open-internet search. If a topic isn't covered in your materials, the assistant responds cautiously instead of guessing.
Designed for real store workflows, from procedures to daily operations and consistency across stores. Australian workflows, with franchise options when you need one source of truth across stores.
If something falls outside your materials, the assistant responds cautiously or prompts staff to verify or escalate—so they're not left guessing.
“It's basically the first page our team opens every shift. Everything's just there, links, notices and SOPs, instead of digging through tabs or messages. If someone's not sure about something, they just ask the chat instead of calling me.”
Jared Doevendans
Pharmacy owner
Casuarina Health & Lifestyle Pharmacy
“We just wanted one place for tools and procedures so new staff weren't hunting for things. PharmStack does that, with answers grounded in our own documents. If something's missing, we just update it so the team has the right answer next time.”
Greg Everett
Pharmacy owner
Swansea Discount Drug Store
See answers from your own SOPs in action
Book a short call or watch the walkthrough to see how it would work in your store.
Most pharmacies are live within 1–2 days.
Next: Dashboard & staff workspace · Operations — tasks & calendar
